Most major campervan brands are located around San Francisco, these include Britz, Cruise America, El Monte, Escape Campervans, Lost Campers, Mighty Campers, Road Bear and Travellers Autobarn.

All of our campervan providers are 21 years of age with a current full and unrestricted licence when travelling with Britz, Cruise America, El Monte, Escape Campervans, Lost Campers, Mighty Campers, Road Bear and Travellers Autobarn.

All drivers are required to hold a current, full, unrestricted driver’s licence valid for the entire period for which the vehicle is rented. If your drivers license is not in English, you will need an accredited English translation or an International Driver Permit in addition to your current license.

Please note a Digital Driver's Licence is not accepted. Probationary or restricted licences are not accepted.

Your home on wheels can be known by the term campervan, motorhome, RV (recreational vehicle) or a 4 wheel drive camper when describing the vehicle. Whilst there are exceptions, a set of rule-of-thumb definitions could include:

Campervans – Typically the compact van style of vehicle, campervans come in many different shapes and sizes which includes mini vans that have been configured into a campervan. Campervans can accommodate 2 adults comfortably, 2 adults + 1 child or up to 4 adults in some Hi-Top models.

Motorhomes – Motorhome models are designed and configured to be spacious and offer the many comforts of home. Motorhomes will have a long-wheel base allowing the vehicle to be larger in size, giving you more room inside the vehicle, having walk-through access from the driver’s cabin into the main cabin area and the higher roof allows a plenty of head room.

Recreational Vehicles (RVs) – RV is a popular term used in North American to describe motorised vehicles used for camping and touring. Larger in size, a RV is your home on wheels with large living quarters and all of the mod-cons of home. Capable of towing a trailer or car behind it, a RV is suitable for the whole family and can accommodate up to 7 travellers. RV can be used to refer to campervans, motorhomes or 4WD campers.

4WD Campers – 4 wheel drive campervans are generally a 4WD diesel engine. Designed and built for the adventurous traveller, 4WD campers have the ability to take you offroad.

Yes. The fees applicable for travelling to Burning Man differ between each of our campervan suppliers.

Cruise America charge an additional US$1,000 security deposit for pickups in late August during the Burning Man travel period from Los Angeles, San Francisco, Las Vegas, Seattle, Portland, and Salt Lake City.

El Monte advises a special cleaning fee may apply for rentals attending Burning Man Festival. At pick up the Depot staff will explain the condition required for the vehicle on return. A per hour cleaning fee will be charged if El Monte determine the Rental Vehicle has not been returned in a clean condition.

Yes, one way RV rentals are common practice. These are limited to locations where your chosen San Francisco RV rental provider has a drop-off location. One-Way fees will likely be charged.

There are varying travel restrictions imposed where vehicles cannot be taken. Breaching these restrictions voids insurance cover and may incur additional costs. These do differ between suppliers so check when collecting your vehicle. Travel is restricted in:

• Death Valley - The name says it all - due to extreme summer temperatures of up to 60C, travel is not permitted between May and September
• New York City & Manhattan - No travel
• Quebec, Montreal and Ottawa - risk of motorhome theft means vehicles are not to be parked within city limits
• Alaska & North Canadian Provinces - Some restrictions, El Monte permits use but at hirer's risk - limited cover
• Mexico - some suppliers have blanket bans whilst others (El Monte) allow at hirer's risk with purchase of Mexico Auto Liability Insurance. No cover for repairs, loss of use - limited cover
• Off-road - No travel on unsealed, gravel or logging roads & tracks
• Drive Through and Parking structures - due to risk of overhead damage vehicles cannot be taken through Drive-thrus or within parking buildings

If you arrive off on an international or trans-continental flight directly into the US or via a US hub, for safety and fatigue reasons, it is strongly recommended that you do not pick up the same day and you overnight in a hotel before collecting your vehicle.

Campervan companies will not be responsible for accommodating late arrivals due to flight delays, or delays with clearing Customs, passport control or luggage claim.

Allow at least a minimum of 1 hour for collection of your vehicle, during peak times this may be longer. The check-in process will involve reading and signing the rental agreement. You may be required to watch the campervan introductory instructional video and then a vehicle walk-around demonstration where a staff member will show you the features, appliances, power outlets and how everything works.

There are priority pick-up options which allow for early morning pick-up. You should contact your rental provider generally between 8.30am and 10am on the day of pick-up to schedule a collection time.

Yes. You are welcome to travel with your furry friend, comfort pet or service animal when hiring a campervan with Cruise America, El Monte and Mighty. A pet fee will apply.

Yes, however there may be a cost. DriveNow charge no fees for any booking amendments, however the rental companies themselves do impose conditions. Some offer one free change 60+ days before travel whilst others charge US$50 per change which rises the closer to your pick-up date.

No. All vehicles are smoke free with high cleaning charges applicable.

No. Some miles packs are prepaid to DriveNow, while others are payable on the collection day. If you add any mileage packs for your reservation, unused mileage is not refundable.

Yes. Anyone travelling to the US needs to consider travel insurance particularly comprehensive medical insurance. The quality of medical treatment is world leading - so is the cost - it is astronomical and insurance cover is essential.

No. Campervan rental providers don't offer car parking for their customers but can advise of parking facilities close to their branch locations.